Quick Contact

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Ukraine Head Office
BridgePoint Diplomatic Express 123 Freedom Avenue Kyiv 01001 Ukraine
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USA Head Office
BridgePoint Diplomatic Express 456 Liberty Street NW Washington, DC 20001 United States
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United Kingdom Head Office
BridgePoint Diplomatic Express 78 Unity Road London SW1A 1AA United Kingdom
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Email
Info@Bridgepointdiplomatxpress.com
contact@Bridgepointdiplomatxpress.com
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Hours
Mon – Sat, 09:00–17:00
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Contact Info
Worldwide Shipping
Trusted Since 1998

Easy Worldwide
Shipping

Stone Bridge Express connects individuals and businesses to 150+ countries with speed, transparency, and care — every single shipment, every single time.

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Innovative Logistics
Technology Driven

Best Innovative
Logistics Solutions

Cutting-edge technology combined with 28 years of hands-on expertise — delivering smarter, faster, and more reliably across every continent.

Explore Services How It Works
Global Delivery
53 Locations Globally

Quick & Reliable
Global Delivery

From express parcels to full container loads — we deliver to 150+ countries with the same commitment to quality that has defined us since day one.

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Warehousing
Secure Storage Available

Your Goods.
Our Safe Hands.

Climate-controlled warehousing, specialist handling for fine art and fragile goods, and flexible storage solutions tailored to your exact needs.

Storage Services Contact Us
01
/ 04
🔍 Track Shipment
53+
Global Locations
28yr
Industry Experience
99.2%
On-Time Delivery Rate
150+
Countries Served
International FreightExpress DeliverySecure StorageSpecialist HandlingLive Parcel TrackingCustoms ClearanceAir FreightSea FreightLast-Mile DeliveryCold Chain LogisticsFine Art TransportWhite-Glove ServiceHousehold RemovalsHigh-Value Cargo International FreightExpress DeliverySecure StorageSpecialist HandlingLive Parcel TrackingCustoms ClearanceAir FreightSea FreightLast-Mile DeliveryCold Chain LogisticsFine Art TransportWhite-Glove ServiceHousehold RemovalsHigh-Value Cargo
What We Offer

Logistics Built for
the Modern World

From fragile artwork to time-sensitive business documents — every shipment handled with absolute precision, care, and complete transparency from first contact to final delivery.

🌍

International Freight

End-to-end international shipping with full customs clearance, documentation management, and live tracking across all 150+ countries in our network. No borders. No limits.

⚡

Express Delivery

Time-critical shipments handled with priority routing and same-day processing. When every hour counts, our express service delivers — on time, every time, anywhere in the world.

🗄️

Secure Storage

Climate-controlled units with 7-day access and flexible 4-week rental terms. Concrete and steel construction with your own lock and key — complete security, total peace of mind.

🎨

Specialist Handling

Expert care for fine art, antiques, fragile goods, and high-value items. Our white-glove service covers every step from collection through to installation at the final destination.

📦

Portable Storage

Flexible units delivered to your door. Store on-site during your renovation or move, or use our secure off-site facility. Available in multiple sizes to match your exact requirements.

📊

Live Parcel Tracking

Total visibility at every stage of your shipment's journey. Real-time status updates, automated notifications, and 24/7 tracking access from anywhere in the world, on any device.

Stone Bridge Express Team
1998
Founded & still delivering
About Us

Our Commitment
Reaches Far
Beyond Delivery

Security, convenience, and access — these are the words that define BridgePoint Diplomatic Express. For over 28 years we have built real trust with thousands of customers, businesses, and artists across the globe. Thanks to our unwavering dedication to satisfaction, we have grown to 53 worldwide locations and show absolutely no signs of slowing down.

We believe every parcel tells a story. Whether you're sending a business consignment to Tokyo, shipping fragile art to New York, or moving your family across continents — we handle each shipment with the same personal attention, care, and accountability that we have stood by since our founding.

⭐

Quality Without Compromise

Over 28 years, we've proven that reliability and quality go hand in hand. Satisfying every customer remains our one and only objective — nothing else comes close.

🤝

Customer Focused, Always

You are the reason we work harder every day. We keep you informed at every stage and go the extra mile to resolve any challenge — no matter how complex or urgent.

🌐

Truly Global Reach

With 53 locations spanning every continent, no destination is out of reach. We welcome every opportunity to connect people and businesses across the world.

By The Numbers

A Track Record
That Speaks for Itself

28 years of unbroken growth. Millions of shipments delivered. One consistent standard of excellence — upheld every single day, across every single territory we serve.

4M+
Parcels delivered
since 1998
53
Operating locations
across 6 continents
99.2%
On-time delivery rate
in 2025
150+
Countries actively
served today
28yr
Of industry-leading
logistics expertise
100%
Of shipments fully
insured & tracked
How It Works

Ship Anywhere
in 4 Simple Steps

From the moment you contact us to the moment your shipment arrives — our process is transparent, reliable, and completely stress-free. Here's what to expect.

01

Request a Quote

Tell us your shipment details, origin, destination, and any special requirements. We'll provide a clear, competitive quote within one business day — no hidden fees, no surprises.

02

We Collect Your Parcel

Our team arranges collection at a time that suits you. All items are carefully logged, labelled, and prepared for safe transit according to their specific handling requirements.

03

Track in Real-Time

Monitor your shipment at every stage with our live tracking system. You'll receive automatic updates at each key milestone — full visibility, total peace of mind throughout.

04

Delivered to the Door

Your shipment arrives safely and exactly on time. We confirm delivery and follow up personally to ensure your complete satisfaction with every aspect of the service.

Global logistics

Moving the World,
One Parcel at a Time

Every package carries a story. We take that responsibility seriously — treating each shipment as if it were our own, no matter where in the world it's going.

Start Your Shipment →
Specialist Solutions

Tailored for Every
Type of Shipment

Beyond standard freight, we offer a full suite of specialist services designed for the most demanding logistics requirements — from the delicate to the urgently deadline-critical.

✈️

Air Cargo Services

Scheduled air freight across major global routes. Ideal for urgent, high-value, or time-sensitive consignments where speed and security are absolutely non-negotiable.

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Sea Freight

Cost-effective ocean freight for bulk shipments and full container loads. FCL and LCL groupage services available with complete documentation and customs support worldwide.

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Household Removals

International household moves handled with the same white-glove care as our fine art service. Door-to-door, fully insured, and completely stress-free from start to finish.

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High-Value Cargo

Discreet, highly secure transport for jewellery, electronics, confidential documents, and high-value goods. Strict chain-of-custody protocols enforced at every single stage.

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Customs Brokerage

Expert customs clearance across 80+ countries. We handle all documentation, duties, tariffs, and compliance requirements — so your shipment moves seamlessly through every border.

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Temperature Controlled

Cold-chain logistics for pharmaceuticals, food products, and temperature-sensitive goods. Continuously monitored throughout transit with full regulatory compliance guaranteed.

Stone Bridge Express team at work
Why Choose Us

The Stone Bridge
Express Difference

We're not just a courier company. We're a logistics partner that genuinely invests in your peace of mind — from your very first enquiry to the moment your delivery is confirmed.

✓

28 Years of Proven Expertise

Since 1998, we've delivered millions of shipments without ever losing what made us great — a deeply personal, accountable approach to every single customer.

✓

Transparent Pricing, No Surprises

The price we quote is the price you pay. No hidden fees, no surcharges added after the fact. We believe trust starts with honesty.

✓

Real Humans, Real Support

Our customer care team is available Monday to Saturday. You'll speak to a real person who knows your shipment and can genuinely resolve your issue.

✓

Fully Insured, Fully Accountable

Every shipment is comprehensively covered. In the rare event of an issue, we take full accountability and resolve it swiftly — no excuses, no delays.

Recognition & Standards

Built on Trust.
Backed by Excellence.

Over 28 years, Stone Bridge Express has earned recognition not just from customers — but from the industry itself. Every accolade reflects our team's unwavering daily commitment.

🏆

Best Courier Service 2024

UK Logistics Excellence Awards — recognising consistent performance and customer satisfaction across the board.

🛡️

ISO 9001 Certified

Quality management systems audited and certified annually, guaranteeing standardised processes across all 53 locations.

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Carbon Neutral Pledge

Committed to full carbon neutrality by 2027 through fleet electrification, renewable partnerships, and verified offset programmes.

⭐

4.9/5 Customer Rating

Average customer satisfaction score across 12,000+ verified reviews collected over the past three years of operation.

Secure Storage Facility

Your Storage.
Your Terms. Your Key.

Our climate-controlled storage facilities are built for security and accessibility. 7-day access, flexible rental, and your own lock and key — because your goods are your business.

Enquire About Storage →
"The courier company that genuinely treats your belongings like their own — because to us, every single shipment truly matters."
— BridgePoint Diplomatic Express, est. 1998, Croydon, UK
Customer Reviews

Trusted by Thousands
Across the Globe

Thousands of customers rely on Stone Bridge Express every single day. Here's what some of them have to say about their experience shipping with us.

★★★★★

"I have used Stone Bridge Express over many years and always recommended their services. They render incredibly fast worldwide service — the staff are wonderfully honest and keep customers fully informed at every stage of the journey."

JA
Julien Amos
Brooklyn, New York, USA
★★★★★

"Exceptional service for transporting my artworks across continents. Reliable, courteous, and always punctual. Their specialist handling for fragile and irreplaceable items is truly second to none."

GM
Gary Moreno
Toronto, Ontario, Canada
★★★★★

"My company has used Stone Bridge Express since 2007 and they've never once let us down. Consistently brilliant service with exceptional customer care and that extra personal touch that you simply don't find anywhere else."

CC
Chao Chang
Beijing, China
★★★★★

"The best delivery experience I have ever had — absolutely fantastic and efficient in every way. Picked up and delivered completely on time without a single moment of stress. I've already recommended Stone Bridge Express to everyone I know."

HA
Hidayat Alan
Jakarta, Indonesia
★★★★★

"Outstanding care taken with all my belongings during an international move. Stone Bridge Express took all of the stress completely out of the experience. The attention to detail and quality of handling was truly impeccable throughout."

MR
Mayank Raj
New Delhi, India
★★★★★

"Really impressed from start to finish — everything was arranged in record time and I was kept informed throughout the entire process. Absolutely the finest logistics and courier service I have used anywhere in the world."

AW
Adrian Williams
Buckinghamshire, UK
★★★★★

"Superb handling of our pharmaceutical cold-chain shipments. Stone Bridge Express has the knowledge, infrastructure, and attention to detail to make even the most complex pharmaceutical deliveries smooth and compliant."

SL
Dr. Sophie Laurent
Geneva, Switzerland
★★★★★

"We ship auction lots worldwide and Stone Bridge Express handles everything with genuine precision. Their customs knowledge alone has saved us countless delays and costs. A genuinely outstanding operation."

RB
Robert Bassi
Milan, Italy
★★★★★

"I've tried many logistics companies for my e-commerce business. None come close to Stone Bridge Express for reliability, communication, and value. They've become an indispensable part of our fulfilment operation."

YK
Yuki Kobayashi
Osaka, Japan
Our Global Presence

53 Locations.
One Global Network.

From our headquarters in Croydon, UK, our network spans every major continent — ensuring no destination is ever out of reach, no matter where in the world you need to send.

Global network

Active in 150+ Countries Worldwide

Continuous coverage across Europe, North America, Asia-Pacific, Africa, the Middle East, and Latin America

Our People

The Team Behind
Every Delivery

Our people are the true heart of Stone Bridge Express. Experienced, dedicated, and deeply passionate about logistics — every team member brings the expertise that our customers depend on.

Operations Director

James Harrington

Operations Director

25 years in global logistics. James oversees our entire worldwide operations network, ensuring every shipment meets the Stone Bridge Express standard — without exception.

Head of Customer Relations

Sarah Williams

Head of Customer Relations

Sarah leads our customer care team with warmth, precision, and purpose. She ensures every client — from a solo sender to a global enterprise — feels genuinely heard and valued.

Head of Freight

Marcus Chen

Head of International Freight

Marcus brings deep expertise in air and sea freight, customs compliance, and complex cross-border trade to every challenging shipment we undertake.

Air Freight Specialists

When Time Is
the Priority

Our air freight service moves your consignment with maximum urgency. We work with a network of premium airline partners to provide scheduled and charter solutions across every major global route — getting your shipment airborne faster than you thought possible.

From standard air parcels to large freight consignments, from pharmaceutical cold-chain to oversized cargo — our air freight team has seen it all, and knows exactly how to handle it.

Get Air Freight Quote All Services →
Air freight operations
Insights & News

From the World
of Logistics

Our team shares expertise, industry news, and practical shipping guides to help businesses and individuals navigate the world of international logistics with confidence.

Customs guide
Customs & Compliance

How to Navigate International Customs in 2026

A practical guide to preparing your documentation, understanding duty calculations, and avoiding the most common customs clearance delays when shipping internationally.

Read More →
Fine art shipping
Specialist Handling

Shipping Fine Art Internationally: The Complete Guide

Packing methods, insurance requirements, climate considerations, and customs paperwork for fine art — everything you need to know before shipping your valuable collection.

Read More →
E-commerce logistics
E-Commerce & Retail

How Small Businesses Can Compete Globally Through Smart Logistics

Why your choice of logistics partner is one of the most critical decisions a growing e-commerce business will make — and how to get it right from the start.

Read More →
Frequently Asked Questions

Your Questions,
Answered

Everything you need to know about shipping with Stone Bridge Express. If your question isn't answered here, our team is always happy to help directly.

How do I track my shipment with Stone Bridge Express?

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You can track your shipment using the tracking tool at the top of this page. Simply enter your consignment or tracking number and you'll receive an immediate real-time status update. Automated notifications are also sent to your email at each key milestone throughout the journey.

Which countries do you ship to?

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We currently serve 150+ countries across all six continents through our network of 53 worldwide locations. If you're unsure whether we service a specific destination, simply email us at Info@Bridgepointdiplomatxpress.com and our team will confirm availability and provide a quote within one business day.

How are fragile and high-value items protected during transit?

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Fragile and high-value items are handled through our Specialist Handling service, which includes professional packing using archival-grade materials, custom crating where required, climate-controlled transit vehicles, and a dedicated chain-of-custody record at every stage. All such shipments carry comprehensive insurance coverage as standard.

How quickly will I receive a quote?

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We aim to respond to all quote requests within one business day. For urgent shipments, please note this clearly in your message or subject line and we will prioritise your enquiry. There is no obligation attached to any quote we provide.

Are all shipments insured?

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Yes. Every shipment we carry is covered by comprehensive insurance as standard. Additional declared-value insurance is available for high-value items such as fine art, jewellery, or electronics. In the rare event of damage or loss, our claims team manages the entire process on your behalf — promptly and without unnecessary delay.

Do you handle customs clearance?

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Absolutely. Our experienced customs brokerage team handles all documentation, import/export declarations, duty calculations, and compliance requirements across 80+ countries. We take care of the paperwork so your shipment clears borders without unnecessary delays or complications.

Can I arrange a collection from my home or business?

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Yes — we offer door collection from homes, businesses, warehouses, and studios across a wide range of locations. Simply let us know your collection address and preferred time when requesting your quote, and we'll confirm availability and arrange the pickup at a time that suits you.

Ship worldwide
Get Started Today

Ready to Ship Anywhere
in the World?

Request a free, no-obligation quote or track your existing shipment right now. Our customer care team is available Monday to Saturday and responds within one business day — always.

Track a Parcel Request a Free Quote
Get in Touch

We'd Love to
Hear From You

Send us a message, request a custom quote, or simply ask a question. Our team responds to every enquiry personally within one business day — no bots, no automated replies, just real people who care.

Contact
Information

Available Monday to Saturday, 09:00–17:00 GMT. We welcome all enquiries — from individuals sending a single parcel to enterprises managing complex global freight operations.

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📧
💬
📍
Head Office
BridgePoint Diplomatic Express 78 Unity Road London SW1A 1AA United Kingdom
📍
Middle East Office
BridgePoint Diplomatic Express 123 Freedom Avenue Kyiv 01001 Ukraine
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Working Hours
Monday – Saturday, 09:00–17:00 GMT